Renting rights & responsibilities

As a tenant, it is important to understand your renting rights and responsibilities. ParkTrent believes that both renters and landlords have rights and responsibilities to maintain the well-being and value of a property.

Beginning a tenancy

Before taking occupation as a renter, you need to be provided with a copy of the lease as well as a copy of the condition report for the residence. The condition report will detail all the pre-existing conditions and will be used at the end the lease as the document to discover any damages that may occur during occupation, as well as any missing fixtures.
The report is signed by you as the tenant, and a copy should be returned to your landlord or agent within seven days. Care should be taken to read the document carefully to fully understand your rights and responsibilities as a tenant.

Common items to look out for include:

  • The rental bond and rental payments
    You would normally be asked to pay two weeks rent in advance, and four weeks rent by way of a rental bond. The bond is a refundable payment for the property made to a relevant state authority, provided you leave the premises at the end of the lease in the same condition as at the start of the lease.
  • Condition report
    Should there be any difference or dispute about who should pay for any damage, cleaning, or the replacement of missing items, then the condition report becomes the reference document.

During the tenancy

Situations may arise such as:

  • Rental increase at expiry of lease
  • Repairs and maintenance
  • Safety or security matters
  • Water rates or charges

As a tenant you can insist that a landlord keeps the premises in a reasonable condition and in keeping with the amount of rent being paid. Any emergencies such as a toilet breakdown or a water leak should be immediately referred to the agent. They will make a definite statement as to when repairs are to take place.

Some repairs are more urgent than others such as:

  • Blocked or broken toilet
  • A roof leak
  • An electrical fault

These need to be notified to the managing agent for attention.

To discuss your rights and responsibilities as a tenant with ParkTrent, please contact your local ParkTrent Real Estate agent by visitingour offices page or call our Customer Service Team on 1800 652 224.