Posted on June 19, 2015
The judging process for the 2015 Australia Achiever Awards for NSW’s Real Estate Services category was completed on 2nd June.
Now into its eighteenth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers – an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on seven criteria, each scored separately, namely Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, and Overall Perception
The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% is regarded as exceptional and reflects outstanding customer service.
We are proud to announce that ParkTrent Properties Group scored a highly recommended 94.70% for customer satisfaction in the 2015 Australian Achiever Awards. Thank you to all our clients who provided this invaluable feedback – we couldn’t have done it without you.
Here are some of the comments that Australian Achiever received from ParkTrent Properties Group clients:
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